When I try to start the software I get the message ‘No valid software protection key (dongle) found!’. Why?
Our software packages are protected by so-called dongles. A dongle is a small USB device (looks like a memory stick) which must be present in one of the USB ports of the PC in order to run the software. If you get this message the dongle has not been detected – very likely it is really not there.
The HASP software protection key (dongle) does not seem to work properly when I install the software on a Windows 7 system. What should I do?
The dongle drivers that used to be delivered with our software products are not compatible with Windows 7. The supplier has provided new drivers which we re-distribute on our website.
Please open the section ‘Support’ and select the page ‘Current driver of the HASP software protection key’. Here you can download a setup program which will install the latest driver version. This should work under Windows 7.
If you would like to use our software on Windows XP and you have a dongle license, you can get the XP dongle driver using this link.